Enterprise Content Management (ECM) is defined by AIIM as "The technologies used to Capture, Manage, Store, Preserve, and Deliver content and documents related to organizational processes"


ECM includes:

 

  •    •   Document management
  •    •   Records management
  •    •   Document scanning and imaging AND Document archiving
  •    •   Document searching
  •    •   Electronic forms management
  •    •   Knowledge management

 

SAP, being an ERP system, does not have a specific ECM module. It does, however, have all standard ECM functionality contained in various modules throughout the SAP system – and much more! These include: